TAXI! – A Guide to Hailing a Cab in NYC

How to get around New York City by taxiThis post has the information you need to how to get a taxi in New York City – known locally as “hailing a cab”. The words “taxi” and “cab” are interchangeable.  Reading this post will help you feel at ease getting a taxi, paying the driver, and if other means of transportation, such as the subway or an UBER, might be better,

TIP: You might want to look into a hop-on, hop-off bus as a mode of transportation. This saves you the time of having to ride the subway multiple times in one day or to take too any taxis – which can really add up.  Click here to see if choosing a tourist bus is best for you.

How Much is a Taxi Ride?
How to “Hail” a Taxi
Taxi vs. Uber
Taxi vs. Subway 
Passenger’s Bill of Rights
How to Get Around New York City


HOW MUCH IS A TAXI RIDE? 

Taxi Meter

New York Yellow Taxis do not offer a flat rate other than to certain airports. You will be charged by a meter counting time and distance. Once you are in the taxi and it starts moving, the meter starts running. The meters are generally very accurate. Don’t let a driver tell you a price other than what the meter says!

Base charges

  • The base fare of $2.50.  
  • There is a $0.50 New York State tax surcharge.
  • From 4 pm to 8 pm weekdays, you will pay an additional $1.00. 
  • From 8 pm to 6 am, you will pay an additional $0.50. 

Once the meter is running

  • When the taxi is moving, you pay $0.50 per 1/5 of a mile (moving at or above 6 miles per hour.
  • If the taxi is sitting still or must slow down due to traffic, the charge is $0.50 for 2 minutes of time stopped or traveling below 6 mph.

Extras

  • There is no charge for luggage and no per passenger surcharge. Yeah!
  • Any tolls for crossing bridges or tunnels that charge, you pay for.  Note that the bridges between Manhattan and Brooklyn are free. It is doubtful you will be going through the tunnels or bridges with fares unless you are going far out of the city or to an airport.

 

Methods of Payment Accepted

  • You can pay with American cash, though a driver will not usually take bills over $20. So if your fare is $12, try not to give him/her a $100 bill. They most likely have the change.
  • Taxis accept credit cards! The machine is located in the passenger section of the cab so you don’t give your card to the driver. The credit card machine has all the instructions to follow, explains what you are being charged and even tells you how much tips would be (10%, 15%, 20%) so you don’t have to do the math! If you want a receipt you must ask the driver for one.
  • At night, it can be dark in the back of the taxi, making it difficult to see inside your purse or wallet to find your cash or credit card. Feel free to ask the driver to put the light on in the back seat. They are happy to do so if you ask.

Tipping

If you were satisfied with your driver, then a 15% tip is standard. If the driver was exceptional, friendly and didn’t drive like a maniac, 20% is a very nice tip. If your driver was really awful, did not follow your instructions, was rude and DID drive like a maniac, you don’t need to tip. Check out our guide to Tipping in New York City to know in advance what customary practice is. 

Airport Fares

  • Flat fares from Joh F. Kennedy Airport (JFK) to Manhattan are $52. No other charges, no meter is running. But you should tip.
  • If you are traveling to Newark Airport, you may want to look at the public transportation options available. It can be quite costly. You will be paying the metered fare and on top of that, an extra $17.50 surcharge, and also tolls for a tunnel. It is not as bad coming to Manhattan from Newark. 

We highly recommend that you take a look at our in-depth post on traveling to and from airports in New York City.


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HOW TO HAIL A CAB

The easiest way to get a cab is to have someone else do it for you — if you are in a scenario that allows for that. If you are staying at a hotel, the hotel doorman likely has a strong whistle and the perfect arm wave. Many hotels have cabs waiting outside at the ready to pick up a fare. At the airports, there is a specific line for taxis. However, when you are out and about seeing the sights, you will need to hail that taxi yourself. This video shows you how.

 

 

TAXI SMARTS

How to tell if a taxi is available

On the top of taxis are small lit panels with the taxi’s medallion number on it. How the panel is lit indicates if the cab is available, already has a passenger, or is off-duty. These are the rules:

  • If only the center light (the taxi #) is lit, the cab is available.
  • If no lights are lit, the cab already has a passenger in it. You’d think you can tell that just by looking, but it’s easier when looking down an entire street to use the light system, then testing your long-range vision to see if a person is inside!
  • When the entire panel is lit, the cab is off-duty and not picking anyone up. The side lamps actually say OFF DUTY if you are close enough to read them.
  • Sometimes an off-duty taxi will pull over and ask you where you are going. If it is along their route home anyway, they may take you. The driver must still use the meter even if they are off duty.

Get in the taxi and THEN tell the driver where you are going. 

That may sound odd, but taxi drivers don’t usually want to leave Manhattan to take people to Brooklyn, Queens or the Bronx. But taxi regulations (see section below) require a driver to take you to where you want to go, even if it is inconvenient for them. If a taxi driver asks you through the window where you want to go BEFORE you are in the taxi, they might say no and drive away. So…get in the taxi and then say where you are going.

 It’s okay to be general with your destination when in Manhattan

In Manhattan, taxi drivers know most streets and certainly popular destinations. For example, if you say take me to the Empire State Building, they will know it’s at 34th Street and 5th Avenue. It is also ok to tell the driver the intersection, for example, “the corner of Canal Street and Broadway”.  These days taxis are equipped with a GPS device. So no matter your destination the driver can figure it out. Outside of Manhattan, the driver will likely rely on GPS directions — or if you know, by all means, tell them! 

No more than four passengers allowed in a taxi

This is the law. Don’t try to hide that 5th person scrunched up in a ball on your laps. The driver cannot take you. If there are 4 of you, feel free to have someone sit in the front passenger seat – just ask the driver first. If you have a child, by law, anyone over the age of 7 requires a seat and a seatbelt. Younger travelers can sit on someone’s lap. 

Enticing a taxi to choose you as their next passenger

No, you don’t have to ‘show a little leg’ like in the old movies.  You can use hand gestures though. For example, if you are just going a short distance, hold out your arm and make your hand into the letter “C”. This signals to drivers that you’re only going a short distance. If you are going to the airport, instead of holding up one arm, hold up both arms and flap your arms like a bird. Onlookers will think you are crazy, but a driver will know you want to go to the airport and that means more money for them.

Difference between a yellow taxi and a green taxi

Yellow cabs are the official, and iconic, taxis in NYC.  Green cabs are new to the city, since 2013, and the program was created to serve areas of New York not commonly served by yellow medallion cabs. Yellow taxis swarm Manhattan. Go to Brooklyn or Queens, it is not likely you will see any yellow taxis. But now you will see green taxis!  Green taxis are allowed to pick up passengers in northern Manhattan (north of West 110th street and East 96th street), and anywhere in the Bronx, Brooklyn, Staten Island and Queens (excluding the airports).  They can drop you off anywhere without restriction. Green taxis have another feature not widely known: you can call one in advance or use their app to see if one is nearby!

Watch this video about green taxis, but will also help you understand the taxi system in general.


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TAXI vs. UBER

If you are not familiar with UBER, it is a private, app-based car service company that can sometimes be a good alternative to a using a yellow taxi. The Uber app enables you to see if a UBER car is near your location, and will give you the estimated fare when you enter your destination. A yellow taxi can’t give you an estimate since it’s based on a meter-based system. With UBER if you see that a driver is nearby, and the price looks right, you confirm your request and your drive comes right to you. (Learn how to use the app by clicking here. )  TIP: When you create your account, you can get $20 added to your new account by using the promo code “NYCbyFoot”!

So how do taxis and UBER cars compare to each other? When might one be the better choice?

  • Availability If you just cannot find an available taxi, then UBER will be your best bet.  Warning: If it is raining, your best bet will be the subway! 
  • Price  New York taxis are on average $1.40 less than the cheapest level of UBER. For short tips, locally, it won’t make much difference For longer trips, UBER is better because you can get your estimated cost in advance.
  • Location If you are somewhere that taxis don’t frequently travel, using UBER or another carshare service is ideal. You can’t hail a cab when there aren’t any driving by!
  • Safety If safety is of major concern to you, take a yellow taxi.  Both taxi and UBER drivers are screened and background checked, but yellow taxis are much easier to follow up with, should something go wrong with your ride.
  • Ease of Use  This depends on your comfort level with technology versus street smarts. If you are a techie type, you will love using UBER. If you are more street-smart, hailing a yellow taxi will be a cinch!
  • Fun-Factor  Taxi cabs win hands down! What trip to New York is complete without living dangerously on the edge for a minute, standing a little too far into traffic, with your arm high in the air, yelling, “TAXI!”

TIP:  Not many people know this, but official NYC taxis also have an app, called Curb, that lets you can book a ride even up to 24 hours in advance. Curb also offers you the chance to pick what size taxi you need (4-doors or SUV sized). You can also pay by credit card in the app or with cash in the car.  Available for iPhone & Android.


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TAXI vs. SUBWAY 

The choice between taking a taxi or traveling by subway comes down to a few factors: the size of your group, the distance you are traveling, the time of day/night and your budget.

  • If you are more than 4 people, it’s the subway for you. You can also consider taking two taxis, but it’s not so easy to get two taxis at the same time.
  • If you are in a rush and it is “rush hour” (8-10 am and again 4-6pm) take the subway. It might be crowded but the trains will be running frequently to accommodate people going to work. Plus, the street traffic will really slow you down in a taxi.
  • Take a taxi if it’s late at night. Although you’d be amazed how many people are on subways, even at 3 in the morning, it’s best after 11 pm to take a taxi, especially if you are not used to the subway. Also, the subway lines are often rerouted after 11 pm or midnight so that repairs can be made. It can be quite confusing so opt for a taxi.
  • The cost factor is a bit harder to gauge. If you have an unlimited ride card, why pay for a taxi when you have already paid for the subway. If however, you have a pay-per-ride card, do a little math. A subway ride is $2.75 per person. A taxi has an immediate base fare of $2.50, then you pay for the milage. Better off with the subway generally. But…if you are four people, don’t have unlimited subway cards, and are going a short distance…”TAXI!”

TIP: Our guides to navigating the subway system and which MetroCard to buy will help you enormously!


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NEW YORK TAXI RIDER’S BILL OF RIGHTS 

In New York, these are taken seriously, though most New Yorkers are too distracted to care, and cab drivers are pretty good about following the rules. As a taxi rider, you have the right to:

  • Direct the destination and route used 
  • Travel to any destination in the five boroughs of New York
  • Air-conditioning on demand
  • A courteous, English-speaking driver who knows the streets in Manhattan and the way to major destinations in other boroughs
  • A driver who knows and obeys all traffic laws
  • A radio-free (silent) trip
  • Smoke and incense-free air
  • A clean passenger seat area and a clean trunk 
  • A driver who uses the horn only when necessary to warn of danger
  • You have the right to refuse to tip if the above are not complied with.

Truly, taxi rides in New York are part of the fun of being in the Big Apple. Drivers can be very welcoming and entertaining. Make the most of your ride in an iconic yellow taxi cab!


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